Clarity & Confidence
Frequently Asked Questions
Everything you need to know about PropelusAI in one place. Below are the most common questions clients ask us about our process, pricing, timelines, support, confidentiality, and the difference between our Services (one-time builds) and Products (monthly subscriptions).
If your question isn't listed here, simply reach out - our team will respond within one business day.
Contact Us →General Questions
What's the difference between your Products and Services?+
Services are one-time, upfront engagements, while Products are subscription-based with recurring monthly access.
Which industries do you work with?+
We offer solutions and business consulting across all industries. Whether you are an individual professional or a large company, our expertise is tailored to drive your success.
Do you work globally?+
Yes, we support clients globally.
What makes PropelusAI different from other agencies?+
AI-native engineering, outcome-focused execution, enterprise-grade delivery, transparent pricing, global presence, predictive analytics, high-quality automation, and confidential client work approach.
Services Questions (One-Time Builds)
How long does a website project take?+
Most AI-powered websites take 2–4 weeks depending on the number of pages and complexity.
How long does a mobile app take?+
Timelines vary based on requirements, features, and complexity.
Can I request changes after delivery?+
Yes, every service includes post-launch support for minor fixes, plus optional add-ons for extended maintenance.
Do you build custom CRMs?+
Yes, we build fully custom CRMs as one-time projects tailored to your brand, as well as white-label and non-white-label solutions based on your requirements and budget.
Do you support integrations?+
Yes, we support all types of integrations.
What if I already have a website or CRM?+
We can upgrade, redesign, rebuild, migrate, or integrate AI features into your existing system.
Product Questions (Monthly & Quarterly Plans)
How do your subscription Products work?+
Each Product (LinkedIn ads, lead segmentation, CRM hosting, content engine, cold calling, etc.) is a monthly or quarterly recurring plan that includes ongoing optimization, analytics, reporting, and dedicated support.
Do subscriptions include reports?+
Yes, all Product plans include weekly or monthly reports depending on the offering.
Can I upgrade or downgrade my subscription?+
Yes, you can adjust your plan at the end of each billing cycle.
Do you manage LinkedIn & Meta ads fully?+
Yes, we handle creative, targeting, optimization, reporting, testing, automating and funnel tracking. Ads spend is billed directly to your ad platform; our fee covers management & optimization.
Pricing Questions
Do you offer refunds?+
Only in rare cases where no work or no deliverables have been started. Once production begins, refunds are not applicable due to resource commitment.
Do you offer bundle pricing?+
Yes, combining multiple services or products may reduce overall cost. E.g., pairing website + CRM + automation.
Support & Maintenance
Do Services include support?+
Yes, every one-time service includes a free support window after launch.
Can I purchase extended support?+
Yes, we offer maintenance plans, dedicated success managers, and priority support add-ons.
Still Have Questions?
Still have questions? We're one message away.
Whether you're planning a one-time AI project or exploring subscription-based AI products, our team will help you choose the best path.