Privacy Policy
At PropelusAI, we understand that building an online business starts with trust. This Privacy Policy outlines how we collect, use, and protect your personal information.
1Introduction
By using our services, you consent to the data practices described in this Privacy Policy. This policy applies to all users of PropelusAI services and platforms.
2Who This Applies To
This policy applies to information collected through our website and platforms, during service delivery, via email, phone, or electronic communications, at events, and through third-party integrations we provide.
3Information We Collect
- Name, email address, phone number, and business address
- Company information and job title
- Business requirements and project specifications
- Communications and correspondence with us
- Marketing preferences and interests
- Information from business partners, social media platforms, and analytics providers
4How We Use Your Information
- Deliver AI powered business solutions and services
- Process payments and manage billing
- Provide customer support and technical assistance
- Communicate about projects and service delivery
- Send service updates, newsletters, and marketing materials
- Analyze service usage, conduct research, and improve quality
5How We Share Your Information
We do not sell your personal information. We share information with trusted cloud infrastructure providers, payment processors, email platforms, analytics tools, and customer support platforms. In the event of a merger or acquisition, your information may be transferred as part of the transaction.
6Cookies & Tracking
We use cookies and similar technologies to remember preferences, analyze usage, provide personalized content, and improve services. You can control cookie settings through your browser, though disabling cookies may affect functionality.
7Data Retention
We retain information as long as necessary to provide services, comply with legal requirements, resolve disputes, and improve operations. When no longer needed, we securely delete or anonymize it.
8International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards including adequacy decisions, standard contractual clauses, and certification schemes.
9Marketing Communications
You can opt out of marketing at any time by clicking unsubscribe links, updating preferences, or contacting us. You may still receive transactional communications related to our services.
10Changes to This Policy
We may update this Privacy Policy to reflect changes in practices or laws. We will notify you of material changes by posting updated policies and sending email notifications.
Contact
Questions about this policy? Contact us at support@propelusai.com or call +1 (704) 253-5036 (US) / +91 9477466514 (IN).