Privacy Policy
At PropelusAI, we understand that building an online business starts with trust. This Privacy Policy outlines how we collect, use, and protect your personal information.
Introduction
By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Important: This policy applies to all users of PropelusAI services and platforms.
Who This Privacy Policy Applies To
This Privacy Policy applies to information we collect:
- Through our website and online platforms
- During service delivery and client interactions
- Via email, phone, or other electronic communications
- At events, conferences, or business meetings
- Through third-party integrations and tools we provide
Note: This policy does not apply to information collected by third parties, except where specifically noted. If you are a customer of our clients, please contact the client directly regarding their privacy practices.
Information We Collect
Information You Provide Directly
We collect information you provide when you:
- Create an account or register for our services
- Contact us for support or inquiries
- Subscribe to our newsletters or marketing communications
- Participate in surveys, contests, or promotional activities
- Provide content, feedback, or testimonials
This may include:
- Name, email address, phone number, and business address
- Company information and job title
- Business requirements and project specifications
- Communications and correspondence with us
- Marketing preferences and interests
Information from Third Parties
We may receive information from:
- Business partners and referral sources
- Social media platforms (LinkedIn, etc.)
- Marketing and analytics service providers
How We Use Your Information
Provide Our Services
We use your information to:
- Deliver AI-powered business solutions and services
- Process payments and manage billing
- Provide customer support and technical assistance
- Communicate about projects and service delivery
- Maintain and improve our service quality
Business Operations
- Analyze service usage and performance
- Conduct research and development
- Protect our rights and interests
Marketing and Communications
- Send service updates and notifications
- Provide marketing materials and newsletters
- Conduct market research and surveys
- Personalize your experience
- Measure marketing effectiveness
How We Share Your Information
We do not sell your personal information.
Service Providers
We share information with trusted third parties who help us provide our services:
- Cloud hosting and infrastructure providers
- Payment processors and billing services
- Email and communication platforms
- Analytics and marketing tools
- Customer support platforms
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
With Your Consent
We may share information for other purposes with your explicit consent or at your direction.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and advertising
- Improve our services and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.
Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Improve our services and business operations
When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
Third-Party Services
Our services may integrate with third-party platforms and tools. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you use.
Note: Third-party integrations are subject to their own privacy policies and terms.
Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Updating your communication preferences
- Contacting us directly at support@propelus.ai
Important: You may still receive transactional communications related to our services even after opting out of marketing communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Commitment: We are committed to resolving any privacy concerns promptly and will respond to your inquiries within a reasonable timeframe.